FAQ's

How long does shipping take?

Please note once you place your order it takes our system up to 24 hours to process the actual payment. Your item will be shipped out within 3-5 BUSINESS days from the processed payment time. Please refer to our shipping policy.

How do I return an item?

We hope you are pleased with your purchase. However, if you are not satisfied, we will gladly offer an exchange or store credit. Please refer to our return policy for additional information.

What If I receive the wrong item?

We apologize for the inconvenience. It is our responsibility that our customers get the correct item. Please note that we will make this right and your item will be shipped to you immediately.

What if my order is damaged?

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged. Therefore, we can evaluate the issue and rectify it immediately.

How do I know what size to order?

Please refer to our size chart. The model’s size has been included with the product picture for the convenience of our customers.

What is the shipping turnaround for Embroidery?

Once your payment has processed, please allow 7-14 days for embroidered items to be shipped.

Any additional questions?

If so please email us at info@beeyondelitehealthscrubs.com and a member of our team will get back to you.